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Policies

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Policies for stores in United States

     1. A 10% discount will be offered to priests, religious, parishes, schools, seminarians, deacons and Protestant ministers. The discount policy will be extended on books, tapes, software, cards, and religious articles on any dollar amount.
Other customer types which receive the 10% discount:
     · diocesan offices
     · religious organizations
     · libraries
     · military chaplains
     · retreat houses

2. Lay persons ordering for a parish must present their request on parish letterhead with the authorization of the pastor or other delegated or authorized person.

3. Items that are NET, short discount, marked down or on sale are not eligible for further discount. No discount is extended on Alive in Jesus, Confirmation, First Communion texts or the Spanish Catechetical Program.

4. Parish Pamphlet racks will receive a 15% discount on each purchase over $50.00 Church rack or parish pamphlet rack customers must meet the following criteria.

· The Church must be listed in the National Catholic Directory. If not, a priest, sister or deacon must have written authorization (may be faxed) from the pastor on Church letterhead.
· Written authorization must empower a "named" individual as having permission to order on behalf of the parish. If it is a group such as the Legion of Mary or the Holy Name Society, a contact name is required.
· Written authorization must specify the amount that can be ordered without pastoral approval.
· No discount will be extended until authorization is received.

Gift Certificates

Pauline Books & Media stores offer our patrons the opportunity to purchase gift certificates for any dollar amount, to be used with a two-year period. Gift certificates purchased from one store may be used at any Pauline Books & Media store